Finnleo, Tylo, Polar, Radiant Health, and Helo Brand Saunas Recall Over Fire and Burn Hazards

Source: Health Canada · Canada

Areazine synthesizes this Health Canada recall directly from Health Canada's official public data feed. See our methodology for full source attribution and refresh cadence.

Sauna360 is recalling Finnleo, Tylo, Polar, Radiant Health, and Helo brand saunas and infrared kits due to fire and burn hazards from short-circuiting infrared panels.

Reading this Health Canada recall beyond the headline

This notice was issued by Health Canada on September 17, 2026 and geographically references Canada. Its severity classification of "high" signals how the issuing agency weighs the risk of harm if no action is taken - "critical" and "high" tier alerts typically carry direct consumer actions, while "medium" and "low" tend toward informational guidance or monitoring advisories. The category it belongs to - Product & Food Recalls - determines the consumer-protection framework behind it, which shapes what remedies (refunds, replacements, repairs, or the recall itself) are available to affected consumers and which agency holds statutory responsibility for enforcement.

It is tempting to skim, check personal relevance, and move on. The better habit is confirming scope, source, and timestamp first, then reading this alongside related notices instead of drawing a conclusion from one record alone.

Areazine pairs this record with the original agency URL so you can check the primary source before acting. Its related labels are recall, product-safety, cpsc, Saunas.

What Happened

The infrared panels can short circuit, causing them to overheat, posing a fire and burn hazard. As of September 10, 2026, the company has received 5 reports of incidents and no reports of injury in Canada. In the United States and internationally, the company has received 67 reports of incidents and no reports of injuries.

Which Products Are Affected

This recall involves Finnleo, Tylo, Polar, Radiant Health, and Helo brand saunas and infrared (“IR”) kits, which were sold separately. The models affected by the recall are the B Series, IG Series, S Series, IS Series, Kiruna, Kiruna Hybrid IS, Pause, Sentinel, Sentinel Hybrid and Elite. 6,758 units of the affected products were sold in Canada. The affected products were sold from January 2013 to August 2026. Manufactured in China.

What You Should Do

Consumers should immediately stop using the recalled product and contact Sauna360 to schedule a free in-home repair from a professional installer. For more information, consumers can contact Sauna360 by telephone at 1-866-936-5962, 8 a.m. to 5 p.m. ET, Monday to Friday or by email at recall@sauna360.com.

Why This Matters

The recall covers thousands of sauna units sold in Canada that can overheat and create fire and burn risks.

Source

Health Canada

Original source: Health Canada Official Notice ↗

All Product & Food Recalls →

Comparable nationwide notices (length or severity timing) 8

Two cross-category peer sets, both computed from Areazine's own archive: notices with a similar body length, and notices near the same severity and agency date. These are drawn from other categories, not the same-feed Related list above.

Frequently Asked Questions

Common questions about this Health Canada recall.

What is this Health Canada recall about?
Sauna360 is recalling Finnleo, Tylo, Polar, Radiant Health, and Helo brand saunas and infrared kits due to fire and burn hazards from short-circuiting infrared panels.
Which agency issued this alert?
This alert was issued by Health Canada. The original notice is available at the source link at the bottom of this article.
How severe is this alert?
This alert is classified as "high" severity. Take precautions and monitor for updates.
What area is affected?
This alert affects Canada. Check with Health Canada for the most current geographic scope.
Where can I find more Product & Food Recalls updates?
Browse the full Product & Food Recalls feed on Areazine at areazine.com/ca/recalls/ for the latest updates from Health Canada and other agencies.