Philips Ingenia, Achieva and Intera MR Systems Recall Over Incorrect DTI Scan Data Export

Source: Health Canada · Canada

Areazine synthesizes this Health Canada recall directly from Health Canada's official public data feed. See our methodology for full source attribution and refresh cadence.

Health Canada recalls Philips Ingenia, Achieva and Intera MR Systems due to incorrect diffusion directions in Enhanced MR DICOM exports of DTI scans.

Health Canada recall: what the record actually shows

This notice was issued by Health Canada on September 17, 2026 and geographically references Canada. Its severity classification of "medium" signals how the issuing agency weighs the risk of harm if no action is taken - "critical" and "high" tier alerts typically carry direct consumer actions, while "medium" and "low" tend toward informational guidance or monitoring advisories. The category it belongs to - Product & Food Recalls - determines the consumer-protection framework behind it, which shapes what remedies (refunds, replacements, repairs, or the recall itself) are available to affected consumers and which agency holds statutory responsibility for enforcement.

It is tempting to skim, check personal relevance, and move on. The better habit is confirming scope, source, and timestamp first, then reading this alongside related notices instead of drawing a conclusion from one record alone.

Areazine pairs this record with the original agency URL so you can check the primary source before acting. Its related labels are recall, product-safety, health-canada, mri-systems.

What Happened

When exporting diffusion tensor imaging (DTI) scans from a Philips MR system using the Enhanced MR DICOM format, the exports contain incorrect data (diffusion directions). If the Enhanced MR DICOM export is used in conjunction with third-party software for tractography, the software will not be able to correctly process the DTI data for reconstruction.

Which Products Are Affected

  • Intera 1.5T MRI System- Main Unit (Model: INTERA 1.5T)
  • Ingenia Ambition X (Models: 782109, 782138)
  • Ingenia 3.0T CX (Model: 781271)
  • Ingenia 3.0T (Model: 3.0T)
  • Achieva 3.0T MRI System- Main Unit (Model: ACHIEVA 3.0T)
  • Ingenia Elition X (Models: 782136, 781358)

Affected products are manufactured by Philips Medical Systems Nederland B.V., Veenpluis 6, Best, Netherlands, 5684 PC. No lot or serial numbers are specified.

What You Should Do

No specific consumer actions are provided in the recall notice.

Why This Matters

The data error may prevent correct processing of DTI scans for nerve fiber pathway mapping when used with third-party tractography software.

Source

Health Canada

Original source: Health Canada Official Notice ↗

All Product & Food Recalls →

Comparable nationwide notices (length or severity timing) 8

Two cross-category peer sets, both computed from Areazine's own archive: notices with a similar body length, and notices near the same severity and agency date. These are drawn from other categories, not the same-feed Related list above.

Common Questions

Questions readers often have about this Health Canada recall.

What is this Health Canada recall about?
Health Canada recalls Philips Ingenia, Achieva and Intera MR Systems due to incorrect diffusion directions in Enhanced MR DICOM exports of DTI scans.
Which agency issued this alert?
This alert was issued by Health Canada. The original notice is available at the source link at the bottom of this article.
How severe is this alert?
This alert is classified as "medium" severity. Stay informed and follow agency guidance.
What area is affected?
This alert affects Canada. Check with Health Canada for the most current geographic scope.
Where can I find more Product & Food Recalls updates?
Browse the full Product & Food Recalls feed on Areazine at areazine.com/ca/recalls/ for the latest updates from Health Canada and other agencies.