The Cooks Collective Culinary Professional Stand Mixer Recalled Due to Electric Shock Risk
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Myer has issued a recall for The Cooks Collective Culinary Professional Stand Mixer after reports of electric shocks caused by excessive electrical charge retention.
What this ACCC product recall tells you, and what most readers miss
This notice was issued by ACCC on April 6, 2026 and geographically references Australia. Its severity classification of "high" signals how the issuing agency weighs the risk of harm if no action is taken - "critical" and "high" tier alerts typically carry direct consumer actions, while "medium" and "low" tend toward informational guidance or monitoring advisories. The category it belongs to - Product Recalls - determines the consumer-protection framework behind it, which shapes what remedies (refunds, replacements, repairs, or the recall itself) are available to affected consumers and which agency holds statutory responsibility for enforcement.
Most readers skim a notice like this, check whether they are personally affected, and move on. The more useful lens is to verify its scope, source, and timestamp, then compare related notices without assuming that one record proves a broader trend.
Areazine pairs this record with the original agency URL so you can check the primary source before acting. Its related labels are recall, product-safety, accc, Home electrical appliances.
What Happened
The Cooks Collective Culinary Professional Stand Mixer is being recalled because the unit can generate or retain an electric charge that exceeds the limits allowed under Australian electrical standards. Users are at risk of receiving an electric shock if they simultaneously touch the beater shaft and the earthed metal enclosure while the mixer is in use.
Which Products Are Affected
The recall affects the following product:
- Product Name: The Cooks Collective Culinary Professional Stand Mixer
- Description: Stand mixer featuring a metal bowl
- Retailer: Sold through Myer
What You Should Do
Consumers should immediately stop using the mixer and unplug it from the wall power outlet. The product should be returned to the nearest Myer store for a full refund.
If you are unable to return the item in-store, contact the Myer Customer Service Centre to organize a pre-paid return label for shipment via Australia Post.
Contact Details:
- Phone: 13 69 37 (Monday to Friday 9am to 6pm AEDT, Saturday and Sunday 10am to 5pm AEDT)
- Email: Myer.CustomerServiceCentre@myer.com.au
- Online: Myer Product Safety Recalls
Why This Matters
This recall is critical as the defect poses a risk of serious injury or death from electric shock. According to the ACCC, incidents of electric shock involving this product have already occurred.
Source
Original source: ACCC Official Notice ↗
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