Frank Green Tea Infuser Recall
Areazine synthesizes this ACCC product recall directly from ACCC's official public data feed. See our methodology for full source attribution and refresh cadence.
Frank Green is recalling its tea infuser (product number D21S30) due to loose or raised metal finish on the top rim that may cause cuts or scratches.
What this ACCC product recall tells you, and what most readers miss
This notice was issued by ACCC on August 21, 2026 and geographically references Australia. Its severity classification of "medium" signals how the issuing agency weighs the risk of harm if no action is taken - "critical" and "high" tier alerts typically carry direct consumer actions, while "medium" and "low" tend toward informational guidance or monitoring advisories. The category it belongs to - Product Recalls - determines the consumer-protection framework behind it, which shapes what remedies (refunds, replacements, repairs, or the recall itself) are available to affected consumers and which agency holds statutory responsibility for enforcement.
Most readers skim a notice like this, check whether they are personally affected, and move on. The more useful lens is to verify its scope, source, and timestamp, then compare related notices without assuming that one record proves a broader trend.
Areazine pairs this record with the original agency URL so you can check the primary source before acting. Its related labels are recall, product-safety, accc, Kitchenware and containers.
What Happened
The tea infuser designed for use with Frank Green ceramic reusable cups and bottles 295ml and up has sections of the metal finish on the top metal rim that may be loose or raised.
Which Products Are Affected
- Product: Tea infuser
- Product number: D21S30
- Designed for Frank Green ceramic reusable cups and bottles 295ml and up
What You Should Do
Stop using the product immediately and inspect for loose or raised metal materials. If affected, contact Frank Green to arrange a full refund and dispose of the product according to local waste requirements. Contact Frank Green via email at hello@frankgreen.com.au or the contact form at https://contact.gorgias.help/en-US/forms/q4xrfyuo. Customer service is available 9:00am to 5:00pm Monday to Friday.
Why This Matters
The defect poses a risk of injury from cuts or scratches, and one incident of a consumer being scratched has been reported.
Source
Original source: ACCC Official Notice ↗
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