WHILL Model C2 Wheelchair Recall Over Cyber Vulnerability

Source: FDA · Kansas

Areazine synthesizes this FDA recall directly from FDA's official public data feed. See our methodology for full source attribution and refresh cadence.

WHILL, Inc. is recalling 4,685 units of its Model C2 powered wheelchair due to a cyber vulnerability in BLE communication, affecting devices with software versions before HMI: 2.22 / MC: 1.13.

What this FDA recall tells you, and what most readers miss

This notice was issued by FDA on May 13, 2026 and geographically references Kansas. Its severity classification of "high" signals how the issuing agency weighs the risk of harm if no action is taken - "critical" and "high" tier alerts typically carry direct consumer actions, while "medium" and "low" tend toward informational guidance or monitoring advisories. The category it belongs to - FDA Recalls - determines the consumer-protection framework behind it, which shapes what remedies (refunds, replacements, repairs, or the recall itself) are available to affected consumers and which agency holds statutory responsibility for enforcement.

Most readers skim a notice like this, check whether they are personally affected, and move on. The more useful lens is to read it as a data point about the issuing system: how quickly FDA detected the hazard, how precise the geographic or product-identifier scope is, and whether similar notices have clustered in the same category or region in the last 90 days. Cluster patterns frequently precede a broader regulatory action, a single localized FDA recall is isolated; three of them within a quarter often indicate a supply-chain, infrastructure, or seasonal driver that will keep producing notices until something structural changes.

For decision-making, Areazine pairs each alert with the original agency URL, the full agency name, and a timestamp so you can verify the notice against the primary source before acting on it. Tags on this item (recall, product-safety, fda, Devices) map to related alerts in the same area of risk - browsing them together gives a clearer picture than any single notice alone, because the shape of an ongoing issue only becomes visible across multiple sequential alerts.

What Happened

WHILL, Inc. is recalling its Model C2 powered wheelchair because of a cyber vulnerability in BLE communication, identified by the CISA VDP program. This is a Class I recall, indicating a potential for serious health risks.

Which Products Are Affected

The affected products are WHILL Model C2 powered wheelchairs with software versions before HMI: 2.22 / MC: 1.13. The recall involves 4,685 units distributed in Kansas, US. Specific serial numbers include a long list such as CB2307U25A0134, CB2307U25A0133, and many others as detailed in the FDA notice. The recall number is Z-1826-2026, with a UDI/DI of 04570072300019.

What You Should Do

Consumers who own the affected wheelchairs should contact WHILL, Inc. for instructions, as the recall was initiated voluntarily by the firm via email notification.

Why This Matters

This recall addresses a serious cyber vulnerability that could compromise device safety, potentially leading to risks for users who rely on these wheelchairs for mobility. As a Class I recall, it underscores the importance of addressing such issues to prevent adverse health consequences.

Source

FDA recall notice: FDA Recall Database, attributed to FDA.

Original source: FDA Official Notice ↗

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Frequently Asked Questions

Common questions about this FDA recall.

What is this FDA recall about?
WHILL, Inc. is recalling 4,685 units of its Model C2 powered wheelchair due to a cyber vulnerability in BLE communication, affecting devices with software versions before HMI: 2.22 / MC: 1.13.
Which agency issued this alert?
This alert was issued by FDA. The original notice is available at the source link at the bottom of this article.
How severe is this alert?
This alert is classified as "high" severity. Take precautions and monitor for updates.
What area is affected?
This alert affects Kansas. Check with FDA for the most current geographic scope.
Where can I find more FDA Recalls updates?
Browse the full FDA Recalls feed on Areazine at areazine.com/recalls/fda/ for the latest updates from FDA and other agencies.