Recall of Dexcom G7 iOS CGM App Due to Display Issue

Source: Health Canada · Canada

Areazine synthesizes this Health Canada recall directly from Health Canada's official public data feed. See our methodology for full source attribution and refresh cadence.

Health Canada has issued a recall for the Dexcom G7 iOS CGM App versions 2.9.0 to 2.11.2 because of a display that flickers through previous glucose values before showing the current one.

What this Health Canada recall tells you, and what most readers miss

This notice was issued by Health Canada on April 14, 2026 and geographically references Canada. Its severity classification of "medium" signals how the issuing agency weighs the risk of harm if no action is taken - "critical" and "high" tier alerts typically carry direct consumer actions, while "medium" and "low" tend toward informational guidance or monitoring advisories. The category it belongs to - Product & Food Recalls - determines the consumer-protection framework behind it, which shapes what remedies (refunds, replacements, repairs, or the recall itself) are available to affected consumers and which agency holds statutory responsibility for enforcement.

Most readers skim a notice like this, check whether they are personally affected, and move on. The more useful lens is to verify its scope, source, and timestamp, then compare related notices without assuming that one record proves a broader trend.

Areazine pairs this record with the original agency URL so you can check the primary source before acting. Its related labels are recall, product-safety, health-canada, medical-device.

What Happened

The Dexcom G7 iOS CGM App has an issue where the display flickers sequentially through previous Estimated Glucose Values (EGVs) before displaying the current EGV.

Which Products Are Affected

The affected product is the Dexcom G7 iOS CGM App, with versions from 2.9.0 to 2.11.2 and model number SW12300. No specific lot or serial numbers, quantities, UPCs, or date ranges were provided in the recall notice.

What You Should Do

No specific actions were detailed in the recall notice. Consumers are advised to refer to the official recall source for any updates or instructions from Health Canada.

Why This Matters

This recall affects users who rely on the app for accurate glucose monitoring, potentially leading to incorrect readings that could impact health management.

Source

This information is from Health Canada. For more details, visit https://recalls-rappels.canada.ca/en/alert-recall/dexcom-g7-ios-cgm-app.

Original source: Health Canada Official Notice ↗

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Nationwide notices with similar length or severity timing 8

Two Areazine-derived peer sets for this Health Canada recall: nearest notices by body length and by same severity near the same agency date. Peers come from other categories so they are not the same-feed Related list above.

Frequently Asked Questions

Common questions about this Health Canada recall.

What is this Health Canada recall about?
Health Canada has issued a recall for the Dexcom G7 iOS CGM App versions 2.9.0 to 2.11.2 because of a display that flickers through previous glucose values before showing the current one.
Which agency issued this alert?
This alert was issued by Health Canada. The original notice is available at the source link at the bottom of this article.
How severe is this alert?
This alert is classified as "medium" severity. Stay informed and follow agency guidance.
What area is affected?
This alert affects Canada. Check with Health Canada for the most current geographic scope.
Where can I find more Product & Food Recalls updates?
Browse the full Product & Food Recalls feed on Areazine at areazine.com/ca/recalls/ for the latest updates from Health Canada and other agencies.