Philips Recalls Allura Xper and Azurion Systems Due to X-ray Imaging Failures
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Philips Medical Systems has issued a recall for Allura Xper and Azurion imaging systems because of faulty wired foot switches that may prevent X-ray initiation during medical procedures.
What this Health Canada recall tells you, and what most readers miss
This notice was issued by Health Canada on April 3, 2026 and geographically references Canada. Its severity classification of "high" signals how the issuing agency weighs the risk of harm if no action is taken - "critical" and "high" tier alerts typically carry direct consumer actions, while "medium" and "low" tend toward informational guidance or monitoring advisories. The category it belongs to - Product & Food Recalls - determines the consumer-protection framework behind it, which shapes what remedies (refunds, replacements, repairs, or the recall itself) are available to affected consumers and which agency holds statutory responsibility for enforcement.
Most readers skim a notice like this, check whether they are personally affected, and move on. The more useful lens is to verify its scope, source, and timestamp, then compare related notices without assuming that one record proves a broader trend.
Areazine pairs this record with the original agency URL so you can check the primary source before acting. Its related labels are recall, product-safety, health-canada, MedicalDevices.
What Happened
Philips Medical Systems Nederland B.V. has identified a technical issue with certain Allura Xper and Azurion imaging systems. The company found that X-ray imaging may fail to initiate or may occur only intermittently when using the system's wired foot switch.
According to the investigation, the failure is attributed to several potential factors: internal or external damage to cables and connectors, internal microswitch failures within the foot switch pedals, and issues with foot switch connectors caused by missing or incorrectly applied strain relief. Each foot switch pedal is designed to activate two independent microswitches; X-rays are only released when both are successfully activated.
Which Products Are Affected
The recall affects several models within the Allura Xper and Azurion families. The following model or catalogue numbers are included:
- Allura Xper FD10 (AlluraClarity Family): 722026
- Allura Xper FD10/10 (AlluraClarity Family): 722027
- Azurion 7 M20: 722224, 722079, 722234
- Allura Xper FD20/15: 722058
- Allura Xper FD10: 001443
- Allura Xper FD20/10 (AlluraClarity Family): 722029
- Azurion 7 M12: 722233, 722223, 722078
- Azurion 3 M12: 722063
What You Should Do
Healthcare providers and facilities using these systems should be aware of the potential for intermittent X-ray operation. While the source data does not specify a direct return process, users should monitor the performance of the wired foot switches and contact Philips Medical Systems Nederland B.V. regarding the identified hardware failures and strain relief issues.
Why This Matters
The inability to initiate X-ray imaging or the occurrence of intermittent imaging during a clinical session is a significant safety concern. Such failures could potentially result in the delay or the complete abortion of a medical procedure, impacting patient care.
Source
Original source: Health Canada Official Notice ↗
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