Philips Azurion and Allura Systems Hard Disk Drive Recall

Source: Health Canada · Canada

Areazine synthesizes this Health Canada recall directly from Health Canada's official public data feed. See our methodology for full source attribution and refresh cadence.

Philips Medical Systems Nederland B.V. has issued a recall for hard disk drives in Azurion and Allura medical imaging systems due to potential performance degradation.

What this Health Canada recall tells you, and what most readers miss

This notice was issued by Health Canada on May 15, 2026 and geographically references Canada. Its severity classification of "high" signals how the issuing agency weighs the risk of harm if no action is taken - "critical" and "high" tier alerts typically carry direct consumer actions, while "medium" and "low" tend toward informational guidance or monitoring advisories. The category it belongs to - Product & Food Recalls - determines the consumer-protection framework behind it, which shapes what remedies (refunds, replacements, repairs, or the recall itself) are available to affected consumers and which agency holds statutory responsibility for enforcement.

Most readers skim a notice like this, check whether they are personally affected, and move on. The more useful lens is to verify its scope, source, and timestamp, then compare related notices without assuming that one record proves a broader trend.

Areazine pairs this record with the original agency URL so you can check the primary source before acting. Its related labels are recall, product-safety, health-canada, medical-device.

What Happened

Philips has identified that Hard Disk Drives (HDDs) used in the PCS of Azurion and Allura systems may show a decrease in performance as they age, particularly beyond six years of service. Issues with an HDD may result in loss of imaging functionality. In Allura systems, this may also lead to loss of motorized movement or loss of data. In some cases, a system restart may temporarily restore functionality.

Which Products Are Affected

The following models are affected:

  • Allura Xper FD20 OR Table (Product Of Alluraclarity Family), catalogue number 722035
  • Allura Xper FD20/15, catalogue number 722058
  • Allura Xper FD20 (Product Of Alluraclarity Family), catalogue number 722028
  • Allura Xper FD20/10 (Product Of Alluraclarity Family), catalogue number 722029
  • Azurion 7 M12, catalogue numbers 722 223 and 722 078
  • Azurion 7 B12, catalogue number 722 067
  • Allura Xper FD20/20 (Product Of Alluraclarity Family), catalogue number 722038
  • Allura Xper FD10 (Product Of Alluraclarity Family), catalogue number 722026
  • Azurion 7 B20, catalogue number 722 068
  • Allura Xper FD10, catalogue number 001443

No specific quantities, lot numbers, or geographic distribution details were provided.

What You Should Do

No specific consumer action steps were provided in the recall notice. Users experiencing issues are advised to consult the full Health Canada alert for additional guidance.

Why This Matters

Failure of these systems can interrupt medical imaging procedures and, in Allura systems, motorized movement or data access, potentially affecting clinical operations.

Source

Health Canada: https://recalls-rappels.canada.ca/en/alert-recall/hard-disk-drives-azurion-and-allura-systems

Original source: Health Canada Official Notice ↗

All Product & Food Recalls →

Nationwide notices with similar length or severity timing 8

Two Areazine-derived peer sets for this Health Canada recall: nearest notices by body length and by same severity near the same agency date. Peers come from other categories so they are not the same-feed Related list above.

Frequently Asked Questions

Common questions about this Health Canada recall.

What is this Health Canada recall about?
Philips Medical Systems Nederland B.V. has issued a recall for hard disk drives in Azurion and Allura medical imaging systems due to potential performance degradation.
Which agency issued this alert?
This alert was issued by Health Canada. The original notice is available at the source link at the bottom of this article.
How severe is this alert?
This alert is classified as "high" severity. Take precautions and monitor for updates.
What area is affected?
This alert affects Canada. Check with Health Canada for the most current geographic scope.
Where can I find more Product & Food Recalls updates?
Browse the full Product & Food Recalls feed on Areazine at areazine.com/ca/recalls/ for the latest updates from Health Canada and other agencies.