Philips Azurion and Allura Systems Hard Disk Drive Recall

Source: Health Canada · Canada

Areazine synthesizes this Health Canada recall directly from Health Canada's official public data feed. See our methodology for full source attribution and refresh cadence.

Philips Medical Systems Nederland B.V. has issued a recall for hard disk drives in Azurion and Allura medical imaging systems due to potential performance degradation.

What this Health Canada recall tells you, and what most readers miss

This notice was issued by Health Canada on May 16, 2026 and geographically references Canada. Its severity classification of "high" signals how the issuing agency weighs the risk of harm if no action is taken - "critical" and "high" tier alerts typically carry direct consumer actions, while "medium" and "low" tend toward informational guidance or monitoring advisories. The category it belongs to - Product & Food Recalls - determines the consumer-protection framework behind it, which shapes what remedies (refunds, replacements, repairs, or the recall itself) are available to affected consumers and which agency holds statutory responsibility for enforcement.

Most readers skim a notice like this, check whether they are personally affected, and move on. The more useful lens is to read it as a data point about the issuing system: how quickly Health Canada detected the hazard, how precise the geographic or product-identifier scope is, and whether similar notices have clustered in the same category or region in the last 90 days. Cluster patterns frequently precede a broader regulatory action, a single localized Health Canada recall is isolated; three of them within a quarter often indicate a supply-chain, infrastructure, or seasonal driver that will keep producing notices until something structural changes.

For decision-making, Areazine pairs each alert with the original agency URL, the full agency name, and a timestamp so you can verify the notice against the primary source before acting on it. Tags on this item (recall, product-safety, health-canada, medical-device) map to related alerts in the same area of risk - browsing them together gives a clearer picture than any single notice alone, because the shape of an ongoing issue only becomes visible across multiple sequential alerts.

What Happened

Philips has identified that Hard Disk Drives (HDDs) used in the PCS of Azurion and Allura systems may show a decrease in performance as they age, particularly beyond six years of service. Issues with an HDD may result in loss of imaging functionality. In Allura systems, this may also lead to loss of motorized movement or loss of data. In some cases, a system restart may temporarily restore functionality.

Which Products Are Affected

The following models are affected:

  • Allura Xper FD20 OR Table (Product Of Alluraclarity Family), catalogue number 722035
  • Allura Xper FD20/15, catalogue number 722058
  • Allura Xper FD20 (Product Of Alluraclarity Family), catalogue number 722028
  • Allura Xper FD20/10 (Product Of Alluraclarity Family), catalogue number 722029
  • Azurion 7 M12, catalogue numbers 722 223 and 722 078
  • Azurion 7 B12, catalogue number 722 067
  • Allura Xper FD20/20 (Product Of Alluraclarity Family), catalogue number 722038
  • Allura Xper FD10 (Product Of Alluraclarity Family), catalogue number 722026
  • Azurion 7 B20, catalogue number 722 068
  • Allura Xper FD10, catalogue number 001443

No specific quantities, lot numbers, or geographic distribution details were provided.

What You Should Do

No specific consumer action steps were provided in the recall notice. Users experiencing issues are advised to consult the full Health Canada alert for additional guidance.

Why This Matters

Failure of these systems can interrupt medical imaging procedures and, in Allura systems, motorized movement or data access, potentially affecting clinical operations.

Source

Health Canada: https://recalls-rappels.canada.ca/en/alert-recall/hard-disk-drives-azurion-and-allura-systems

Original source: Health Canada Official Notice ↗

All Product & Food Recalls →

Frequently Asked Questions

Common questions about this Health Canada recall.

What is this Health Canada recall about?
Philips Medical Systems Nederland B.V. has issued a recall for hard disk drives in Azurion and Allura medical imaging systems due to potential performance degradation.
Which agency issued this alert?
This alert was issued by Health Canada. The original notice is available at the source link at the bottom of this article.
How severe is this alert?
This alert is classified as "high" severity. Take precautions and monitor for updates.
What area is affected?
This alert affects Canada. Check with Health Canada for the most current geographic scope.
Where can I find more Product & Food Recalls updates?
Browse the full Product & Food Recalls feed on Areazine at areazine.com/ca/recalls/ for the latest updates from Health Canada and other agencies.