GEM PAKs for GEM Premier 5000 Recalled Due to Potential Operational Delays

Source: Health Canada · Canada

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Instrumentation Laboratory Co. has issued a recall for specific GEM PAK cartridges used with the GEM Premier 5000 system due to errors that may cause premature ejection and delay patient testing.

What this Health Canada recall tells you, and what most readers miss

This notice was issued by Health Canada on April 3, 2026 and geographically references Canada. Its severity classification of "medium" signals how the issuing agency weighs the risk of harm if no action is taken — "critical" and "high" tier alerts typically carry direct consumer actions, while "medium" and "low" tend toward informational guidance or monitoring advisories. The category it belongs to — Product & Food Recalls — determines the regulatory framework behind it, which shapes what remedies (refunds, replacements, recalls, evacuations) are available to affected individuals and who holds statutory responsibility for enforcement.

Most readers skim a notice like this, check whether they are personally affected, and move on. The more useful lens is to read it as a data point about the issuing system: how quickly Health Canada detected the hazard, how precise the geographic or product-identifier scope is, and whether similar notices have clustered in the same category or region in the last 90 days. Cluster patterns frequently precede a broader regulatory action — a single localized Health Canada recall is isolated; three of them within a quarter often indicate a supply-chain, infrastructure, or seasonal driver that will keep producing notices until something structural changes.

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What Happened

Instrumentation Laboratory Co. has confirmed customer complaints regarding specific GEM PAK cartridges used with the GEM Premier 5000 system. The affected units may experience an increased incidence of "Process Control Solution Not Detected" (PCSND) errors during the warm-up phase. These errors result in the automatic ejection of the GEM PAK, requiring the user to insert a new cartridge. While the iQM2 quality process control program ensures that any cartridge completing validation is safe for use, consecutive ejections can lead to operational disruptions.

Which Products Are Affected

The recall involves several models of the GEM PAK for the GEM Premier 5000 with iQM2. Affected model or catalogue numbers include:

  • 00055415004, 00055430004, 00055445004: Gem Premier 5000 Pak Ph, Pco2, Po2, Hct, Thb, O2hb, Cohb, Methb, Hhb, So2
  • 00055430011, 00055415011: Gem Premier 5000 Pak Ph, Pco2, Po2, Na+, K+, Cl-, Ca++, Glucose, Lactate, Hct, Tbili, Thb, O2hb, Cohb, Methb, Hhb, So2
  • 00055360008, 00055407508: Gem Premier 5000 Pak Ph, Pco2, Po2, Na+, K+, Cl-, Ca++, Hct, Thb, O2hb, Cohb, Methb, Hhb, So2

There are more than 10 affected lot numbers. Consumers are advised to contact the manufacturer for a full list of specific serial and lot numbers.

What You Should Do

Health Canada notes that if a GEM PAK successfully completes the AutoPAK validation following its warm-up, it may remain in use. However, because consecutive ejections can occur, healthcare facilities should implement advance planning to minimize the impact of potential testing delays. For further information or to verify specific lot numbers, contact Instrumentation Laboratory Co. at 180 Hartwell Road, Bedford, Massachusetts, 01730-2443.

Why This Matters

Consecutive GEM PAK ejections during the warm-up phase can prolong turnaround times for critical diagnostic results. These delays may potentially postpone appropriate patient management and require clinical reassessment once results finally become available.

Source

Health Canada

Original source: Health Canada Official Notice ↗

All Product & Food Recalls →

Frequently Asked Questions

Common questions about this Health Canada recall.

What is this Health Canada recall about?
Instrumentation Laboratory Co. has issued a recall for specific GEM PAK cartridges used with the GEM Premier 5000 system due to errors that may cause premature ejection and delay patient testing.
Which agency issued this alert?
This alert was issued by Health Canada. The original notice is available at the source link at the bottom of this article.
How severe is this alert?
This alert is classified as "medium" severity. Stay informed and follow agency guidance.
What area is affected?
This alert affects Canada. Check with Health Canada for the most current geographic scope.
Where can I find more Product & Food Recalls updates?
Browse the full Product & Food Recalls feed on Areazine at areazine.com/ca/recalls/ for the latest updates from Health Canada and other agencies.