GEM PAKs for GEM Premier 5000 Recalled Due to Potential Operational Delays
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Instrumentation Laboratory Co. has issued a recall for specific GEM PAK cartridges used with the GEM Premier 5000 system due to errors that may cause premature ejection and delay patient testing.
What this Health Canada recall tells you, and what most readers miss
This notice was issued by Health Canada on April 3, 2026 and geographically references Canada. Its severity classification of "medium" signals how the issuing agency weighs the risk of harm if no action is taken - "critical" and "high" tier alerts typically carry direct consumer actions, while "medium" and "low" tend toward informational guidance or monitoring advisories. The category it belongs to - Product & Food Recalls - determines the consumer-protection framework behind it, which shapes what remedies (refunds, replacements, repairs, or the recall itself) are available to affected consumers and which agency holds statutory responsibility for enforcement.
Most readers skim a notice like this, check whether they are personally affected, and move on. The more useful lens is to verify its scope, source, and timestamp, then compare related notices without assuming that one record proves a broader trend.
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What Happened
Instrumentation Laboratory Co. has confirmed customer complaints regarding specific GEM PAK cartridges used with the GEM Premier 5000 system. The affected units may experience an increased incidence of "Process Control Solution Not Detected" (PCSND) errors during the warm-up phase. These errors result in the automatic ejection of the GEM PAK, requiring the user to insert a new cartridge. While the iQM2 quality process control program ensures that any cartridge completing validation is safe for use, consecutive ejections can lead to operational disruptions.
Which Products Are Affected
The recall involves several models of the GEM PAK for the GEM Premier 5000 with iQM2. Affected model or catalogue numbers include:
- 00055415004, 00055430004, 00055445004: Gem Premier 5000 Pak Ph, Pco2, Po2, Hct, Thb, O2hb, Cohb, Methb, Hhb, So2
- 00055430011, 00055415011: Gem Premier 5000 Pak Ph, Pco2, Po2, Na+, K+, Cl-, Ca++, Glucose, Lactate, Hct, Tbili, Thb, O2hb, Cohb, Methb, Hhb, So2
- 00055360008, 00055407508: Gem Premier 5000 Pak Ph, Pco2, Po2, Na+, K+, Cl-, Ca++, Hct, Thb, O2hb, Cohb, Methb, Hhb, So2
There are more than 10 affected lot numbers. Consumers are advised to contact the manufacturer for a full list of specific serial and lot numbers.
What You Should Do
Health Canada notes that if a GEM PAK successfully completes the AutoPAK validation following its warm-up, it may remain in use. However, because consecutive ejections can occur, healthcare facilities should implement advance planning to minimize the impact of potential testing delays. For further information or to verify specific lot numbers, contact Instrumentation Laboratory Co. at 180 Hartwell Road, Bedford, Massachusetts, 01730-2443.
Why This Matters
Consecutive GEM PAK ejections during the warm-up phase can prolong turnaround times for critical diagnostic results. These delays may potentially postpone appropriate patient management and require clinical reassessment once results finally become available.
Source
Original source: Health Canada Official Notice ↗
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