BenQ GV31 Portable Projectors Recall Due to Fire and Burn Hazards
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BenQ America is recalling about 1,249 GV31 portable projectors due to lithium-ion battery overheating that poses fire and burn risks.
What this CPSC product recall tells you, and what most readers miss
This notice was issued by CPSC on July 30, 2026 and geographically references United States. Its severity classification of "high" signals how the issuing agency weighs the risk of harm if no action is taken - "critical" and "high" tier alerts typically carry direct consumer actions, while "medium" and "low" tend toward informational guidance or monitoring advisories. The category it belongs to - Product Recalls - determines the consumer-protection framework behind it, which shapes what remedies (refunds, replacements, repairs, or the recall itself) are available to affected consumers and which agency holds statutory responsibility for enforcement.
Most readers skim a notice like this, check whether they are personally affected, and move on. The more useful lens is to verify its scope, source, and timestamp, then compare related notices without assuming that one record proves a broader trend.
Areazine pairs this record with the original agency URL so you can check the primary source before acting. Its related labels are recall, product-safety, cpsc, Projectors.
What Happened
BenQ America is recalling its GV31 portable projectors because the lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards.
Which Products Are Affected
The recall involves BenQ-branded portable projectors, model GV31. The white, circular projectors measure about 5.2 inches by 8 inches by 7.5 inches, weigh about 3.7 pounds, and are powered by a rechargeable lithium-ion battery. They sit on a gray base and include a built-in speaker, carrying strap, lens, and control buttons. About 1,249 units were sold in the United States (plus about 240 in Canada) online at BenQ Store, BenQ INFTY lab, Iconic Micro, Memory Express, and Amazon.com from July 2023 through May 2026 for between $500 and $600. The brand name and model number are printed on the label on the underside of the projector's gray base.
What You Should Do
Consumers should stop using the projectors immediately and contact BenQ for a free battery repair or replacement projector, including shipping. Consumers should register at https://www.benq.com/en-us/support/gv31recall.html to receive a prepaid label and package to return the recalled product. Contact BenQ toll-free at 866-600-2367 from 8:30 a.m. to 5:30 p.m. CT Monday through Friday, or email GV31recall@benq.com. Do not throw the recalled projector with lithium-ion battery in the trash or general recycling streams.
Why This Matters
The recalled projectors present a risk of serious injury or death from fire and burn hazards, with the firm receiving three reports of overheating, including one incident resulting in burns on hands.
Source
Original source: CPSC Official Notice ↗
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