Hoselink Wi-Fi Gateway Device Recall Over Short Circuit Risk

Source: ACCC · Australia

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Hoselink is recalling its Wi-Fi Gateway device for Single and Double Outlet Bluetooth Tap Timers due to a manufacturing fault that can cause a short circuit, posing risks of electric shock or fire.

What this ACCC product recall tells you, and what most readers miss

This notice was issued by ACCC on April 10, 2026 and geographically references Australia. Its severity classification of "high" signals how the issuing agency weighs the risk of harm if no action is taken — "critical" and "high" tier alerts typically carry direct consumer actions, while "medium" and "low" tend toward informational guidance or monitoring advisories. The category it belongs to — Product Recalls — determines the regulatory framework behind it, which shapes what remedies (refunds, replacements, recalls, evacuations) are available to affected individuals and who holds statutory responsibility for enforcement.

Most readers skim a notice like this, check whether they are personally affected, and move on. The more useful lens is to read it as a data point about the issuing system: how quickly ACCC detected the hazard, how precise the geographic or product-identifier scope is, and whether similar notices have clustered in the same category or region in the last 90 days. Cluster patterns frequently precede a broader regulatory action — a single localized ACCC product recall is isolated; three of them within a quarter often indicate a supply-chain, infrastructure, or seasonal driver that will keep producing notices until something structural changes.

For decision-making, Areazine pairs each alert with the original agency URL, the full agency name, and a timestamp so you can verify the notice against the primary source before acting on it. Tags on this item (recall, product-safety, accc, Garden tools and products) map to related alerts in the same area of risk — browsing them together gives a clearer picture than any single notice alone, because the shape of an ongoing issue only becomes visible across multiple sequential alerts.

What Happened

The Hoselink Wi-Fi Gateway device is being recalled due to a manufacturing fault that can cause the product to short circuit.

Which Products Are Affected

The affected product is the Hoselink smart home Wi-Fi gateway device, model 5840. It connects Bluetooth devices to a Wi-Fi network and plugs into a standard power point outlet. No specific quantities, UPCs, or date ranges were provided in the recall information.

What You Should Do

Consumers should stop using the product immediately. Switch off the power at the power point outlet and disconnect the product from the power supply. Hoselink is contacting affected customers by email to arrange for a refund or replacement product; for further information or if you haven’t received an email, contact Hoselink at 1300 900 617 (Monday to Friday, 9:00 am to 5:00 pm AEST, excluding public holidays) or via email at hello@hoselink.com.au.

Why This Matters

This recall is significant because the fault poses a risk of death or serious injury and/or property damage from electric shock or fire, and incidents have occurred.

Source

Information from the Australian Competition and Consumer Commission (ACCC): https://www.productsafety.gov.au/search-consumer-product-recalls/hoselink-wi-fi-gateway-device-for-single-and-double-outlet-bluetooth-tap-timers

Original source: ACCC Official Notice ↗

All Product Recalls →

Frequently Asked Questions

Common questions about this ACCC product recall.

What is this ACCC product recall about?
Hoselink is recalling its Wi-Fi Gateway device for Single and Double Outlet Bluetooth Tap Timers due to a manufacturing fault that can cause a short circuit, posing risks of electric shock or fire.
Which agency issued this alert?
This alert was issued by ACCC. The original notice is available at the source link at the bottom of this article.
How severe is this alert?
This alert is classified as "high" severity. Take precautions and monitor for updates.
What area is affected?
This alert affects Australia. Check with ACCC for the most current geographic scope.
Where can I find more Product Recalls updates?
Browse the full Product Recalls feed on Areazine at areazine.com/au/recalls/product/ for the latest updates from ACCC and other agencies.