Assorted Travel Adaptors Sold at Big W Recall

Source: ACCC · Australia

Areazine synthesizes this ACCC product recall directly from ACCC's official public data feed. See our methodology for full source attribution and refresh cadence.

Assorted travel adaptors sold at Big W are being recalled due to failure to meet Australian electrical safety requirements.

What this ACCC product recall tells you, and what most readers miss

This notice was issued by ACCC on August 1, 2026 and geographically references Australia. Its severity classification of "high" signals how the issuing agency weighs the risk of harm if no action is taken - "critical" and "high" tier alerts typically carry direct consumer actions, while "medium" and "low" tend toward informational guidance or monitoring advisories. The category it belongs to - Product Recalls - determines the consumer-protection framework behind it, which shapes what remedies (refunds, replacements, repairs, or the recall itself) are available to affected consumers and which agency holds statutory responsibility for enforcement.

Most readers skim a notice like this, check whether they are personally affected, and move on. The more useful lens is to verify its scope, source, and timestamp, then compare related notices without assuming that one record proves a broader trend.

Areazine pairs this record with the original agency URL so you can check the primary source before acting. Its related labels are recall, product-safety, accc, computers-laptops-and-accessories.

What Happened

The adaptors do not meet Australian Electrical Safety Requirements as the plug pins are uninsulated and they do not have the required Australian Regulatory Compliance Mark.

Which Products Are Affected

Travel adaptors for use with the below plugs with no power conversion:

  • Europe to Australia - Adaptor EU to Aus/NZ
  • USA to Australia - Adaptor USA to Aus/NZ
  • UK to Australia - Adaptor UK to Aus/NZ Only products with markings '-16' and '-17' are affected by this recall. These markings are on the rear of the adaptor. Sold at Big W.

What You Should Do

Consumers should immediately stop using the adaptors and disconnect from power supply and appliances. Return the adaptor to any BIG W store for a full refund, or contact recall@clgroup.au to arrange the return of the product and refund. Contact CL Group at 08 8340 1600 or visit https://www.clgroup.au.

Why This Matters

Risk of serious injury or death from electric shock from uninsulated plug pins. Risk of property damage if the product catches fire.

Source

https://www.productsafety.gov.au/search-consumer-product-recalls/assorted-travel-adaptors-sold-at-big-w (ACCC)

Original source: ACCC Official Notice ↗

All Product Recalls →

Nationwide notices with similar length or severity timing 8

Two Areazine-derived peer sets for this ACCC product recall: nearest notices by body length and by same severity near the same agency date. Peers come from other categories so they are not the same-feed Related list above.

Frequently Asked Questions

Common questions about this ACCC product recall.

What is this ACCC product recall about?
Assorted travel adaptors sold at Big W are being recalled due to failure to meet Australian electrical safety requirements.
Which agency issued this alert?
This alert was issued by ACCC. The original notice is available at the source link at the bottom of this article.
How severe is this alert?
This alert is classified as "high" severity. Take precautions and monitor for updates.
What area is affected?
This alert affects Australia. Check with ACCC for the most current geographic scope.
Where can I find more Product Recalls updates?
Browse the full Product Recalls feed on Areazine at areazine.com/au/recalls/product/ for the latest updates from ACCC and other agencies.