Health Canada20 Aug 2026
Patient Information Centre iX
Health Canada published a recall notice for Patient Information Centre iX on 20 Aug 2026. It is one of 311 notices of this kind from Health Canada since 2 Apr 2026 in AreaZine's record.
Recall
The recall notice
- Issued by
- Health Canada
- Issued
- 20 Aug 2026
- Recall type
- Health product recall
- Companies
- Philips Medizin Systeme Boblingen GmbH · Hewlett-Packard Strasse 2, Boblingen, Germany, 71034
- Official source
- Health Canada: the notice at its source
The latest from Health CanadaEvery warning and recall in Canada
Source: Health Canada: the notice at its source. AreaZine rebuilds this page from the agency's record; the agency's page is the one to act on. Contains information licensed under the Open Government Licence – Canada.
The notice as issued
Issue: Philips received reports that some PIC iX systems were frozen and could not be used. It was determined that failure of the watchdog may cause the system to be in an unknown state and therefore potentially prevent alarms from being generated or logged. Following the initial system error which triggers the watchdog, staff may observe unexpected system behavior while the watchdog attempts recovery. The observed behavior depends on the underlying software issue and may include:-Inability to interact with the PIC iX user interface. If real-time waveforms, numeric data,and alarms remain operational, there is no impact to bedside or central monitoring and alarming.-The user will not recognize the device issue before the hazardous situation occurs if theobserved behavior is: Loss of central alarming, Loss of, or frozen, waveforms/data display-Bedside monitors and telemetry devices could generate a "No Central Mon" INOP Additional information Details Original published date: 2026-08-20 Affected products: Affected products Lot or serial number Model or catalogue number Patient Information Centre iX Not applicable. VERSION 4.2 Patient Information Centre iX Not applicable. VERSION 4.0 Patient Information Centre iX Not applicable. 4.5 Patient Information Centre iX Not applicable. VERSION 4.3 Patient Information Centre iX Not applicable. 4.4 Patient Information Centre iX Not applicable. VERSION 4.1 Issue
Source: Health Canada: the notice at its source. The text is the agency's, unedited. Contains information licensed under the Open Government Licence – Canada.