Patient Information Centre iX Recall
Areazine synthesizes this Health Canada recall directly from Health Canada's official public data feed. See our methodology for full source attribution and refresh cadence.
Philips Medizin Systeme Boblingen GmbH has issued a recall for Patient Information Centre iX systems in versions 4.0 through 4.5 due to potential freezing that may prevent alarms.
What this Health Canada recall tells you, and what most readers miss
This notice was issued by Health Canada on August 20, 2026 and geographically references Canada. Its severity classification of "high" signals how the issuing agency weighs the risk of harm if no action is taken - "critical" and "high" tier alerts typically carry direct consumer actions, while "medium" and "low" tend toward informational guidance or monitoring advisories. The category it belongs to - Product & Food Recalls - determines the consumer-protection framework behind it, which shapes what remedies (refunds, replacements, repairs, or the recall itself) are available to affected consumers and which agency holds statutory responsibility for enforcement.
Most readers skim a notice like this, check whether they are personally affected, and move on. The more useful lens is to verify its scope, source, and timestamp, then compare related notices without assuming that one record proves a broader trend.
Areazine pairs this record with the original agency URL so you can check the primary source before acting. Its related labels are recall, product-safety, health-canada, medical-device.
What Happened
Philips received reports that some PIC iX systems were frozen and could not be used. It was determined that failure of the watchdog may cause the system to be in an unknown state and therefore potentially prevent alarms from being generated or logged. Following the initial system error which triggers the watchdog, staff may observe unexpected system behavior while the watchdog attempts recovery.
Which Products Are Affected
Patient Information Centre iX
- VERSION 4.2
- VERSION 4.0
- 4.5
- VERSION 4.3
- 4.4
- VERSION 4.1
No lot or serial numbers apply. Manufactured by Philips Medizin Systeme Boblingen GmbH, Hewlett-Packard Strasse 2, Boblingen, Germany, 71034.
What You Should Do
No specific consumer action steps are provided in the recall notice.
Why This Matters
The potential failure to generate or log alarms on this patient monitoring system could affect bedside or central monitoring.
Source
Original source: Health Canada Official Notice ↗
Related Product & Food Recalls
All Product & Food Recalls →Nationwide notices with similar length or severity timing 8
Two Areazine-derived peer sets for this Health Canada recall: nearest notices by body length and by same severity near the same agency date. Peers come from other categories so they are not the same-feed Related list above.
Similar body length
Nearest notices by article body length (1,035 characters here).
Similar severity timing
Same severity (high) notices issued closest in time to August 20, 2026.
Frequently Asked Questions
Common questions about this Health Canada recall.