BenQ GV31 Portable Projector Recall Due to Burn and Fire Hazard
Areazine synthesizes this Health Canada recall directly from Health Canada's official public data feed. See our methodology for full source attribution and refresh cadence.
BenQ America Corp is recalling the GV31 portable projector because it may overheat, posing burn and fire hazards. 243 units were sold in Canada from July 2023 to May 2026.
What this Health Canada recall tells you, and what most readers miss
This notice was issued by Health Canada on August 8, 2026 and geographically references Canada and United States. Its severity classification of "high" signals how the issuing agency weighs the risk of harm if no action is taken - "critical" and "high" tier alerts typically carry direct consumer actions, while "medium" and "low" tend toward informational guidance or monitoring advisories. The category it belongs to - Product & Food Recalls - determines the consumer-protection framework behind it, which shapes what remedies (refunds, replacements, repairs, or the recall itself) are available to affected consumers and which agency holds statutory responsibility for enforcement.
Most readers skim a notice like this, check whether they are personally affected, and move on. The more useful lens is to verify its scope, source, and timestamp, then compare related notices without assuming that one record proves a broader trend.
Areazine pairs this record with the original agency URL so you can check the primary source before acting. Its related labels are recall, product-safety, cpsc, electronics.
What Happened
The portable projector may overheat, posing a risk of burn and fire hazards. As of June 23rd, 2026, the company has received no reports of incidents or injuries in Canada and one report of an overheating incident in the United States.
Which Products Are Affected
This recall involves the BenQ GV31 portable projector powered by a rechargeable lithium-ion battery. The portable projector is white, circular, and has built-in surround sound speakers. It has a permanent yellow tag, and rests on a black projector stand. The portable projector is about 13.2 cm (5.2 inches) wide by 20.3 cm (8 inches) across by 19 cm (7.5 inches) in height and weighs about 1.7 kg (3.7 pounds). The portable projector has the words “superior sound by treVolo” written on it in gray text. 243 units were sold in Canada and about 1,250 units were sold in the United States from July 2023 to May 2026. Manufactured in China.
What You Should Do
Consumers should immediately stop using the recalled product and return it to BenQ for a repair or replacement. For more information, consumers can contact BenQ by telephone toll-free at 1-866-600-2367, from 8:30 am to 5:30 pm CST, Monday through Friday or visit the company website https://www.benq.com/en-us/support/gv31recall.html.
Why This Matters
The hazard poses a risk of burns and fire.
Source
https://recalls-rappels.canada.ca/en/alert-recall/benq-gv31-portable-projector-recalled-due-burn-and-fire-hazard - Health Canada (Joint recall with the United States Consumer Product Safety Commission (US CPSC) and BenQ America Corp)
Original source: Health Canada Official Notice ↗
Related Product & Food Recalls
All Product & Food Recalls →Nationwide notices with similar length or severity timing 8
Two Areazine-derived peer sets for this Health Canada recall: nearest notices by body length and by same severity near the same agency date. Peers come from other categories so they are not the same-feed Related list above.
Similar body length
Nearest notices by article body length (1,589 characters here).
Similar severity timing
Same severity (high) notices issued closest in time to August 8, 2026.
Frequently Asked Questions
Common questions about this Health Canada recall.