Health Canada30 Jul 2026
BenQ GV31 Portable Projector recalled due to burn and fire hazard
Health Canada published a recall notice for BenQ GV31 Portable Projector recalled due to burn and fire hazard on 30 Jul 2026. It is one of 311 notices of this kind from Health Canada since 2 Apr 2026 in AreaZine's record.
Recall
The recall notice
- Issued by
- Health Canada
- Issued
- 30 Jul 2026
- Recall type
- Consumer product recall
- Companies
- Distributor BenQ America CorpCosta Mesa, CA United States
- Official source
- Health Canada: the notice at its source
The latest from Health CanadaEvery warning and recall in Canada
Source: Health Canada: the notice at its source. AreaZine rebuilds this page from the agency's record; the agency's page is the one to act on. Contains information licensed under the Open Government Licence – Canada.
The notice as issued
Issue: The portable projector may overheat, posing a risk of burn and fire hazards. As of June 23rd, 2026, the company has received no reports of incidents or injuries in Canada and one report of an overheating incident in the United States. What you should do What to do: Consumers should immediately stop using the recalled product and return it to BenQ for a repair or replacement. For more information, consumers can contact BenQ by telephone toll-free at 1-866-600-2367, from 8:30 am to 5:30 pm CST, Monday through Friday or visit the company website https://www.benq.com/en-us/support/gv31recall.html for more information.Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and BenQ America.Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls. Additional information Background Affected products: This recall involves the BenQ GV31 portable projector powered by a rechargeable lithium-ion battery. The portable projector is white, circular, and has built-in surround sound speakers. It has a permanent yellow tag, and rests on a black projector stand. The portable projector is about 13.2 cm (5.2 inches) wide by 20.3 cm (8 inches) across by 19 cm (7.5 inches) in height and weighs about 1.7 kg (3.7 pounds). The portable projector has the words “superior sound by treVolo” written on it in it in gray text. Issue
Source: Health Canada: the notice at its source. The text is the agency's, unedited. Contains information licensed under the Open Government Licence – Canada.