Allura Xper FD10 Recall Issued by Health Canada

Source: Health Canada · Canada

Areazine synthesizes this Health Canada recall directly from Health Canada's official public data feed. See our methodology for full source attribution and refresh cadence.

Philips Medical Systems has recalled the Allura Xper FD10 due to potential issues with installed hard disk drives that may lead to loss of imaging functionality.

What this Health Canada recall tells you, and what most readers miss

This notice was issued by Health Canada on August 2, 2026 and geographically references Canada. Its severity classification of "medium" signals how the issuing agency weighs the risk of harm if no action is taken - "critical" and "high" tier alerts typically carry direct consumer actions, while "medium" and "low" tend toward informational guidance or monitoring advisories. The category it belongs to - Product & Food Recalls - determines the consumer-protection framework behind it, which shapes what remedies (refunds, replacements, repairs, or the recall itself) are available to affected consumers and which agency holds statutory responsibility for enforcement.

Most readers skim a notice like this, check whether they are personally affected, and move on. The more useful lens is to verify its scope, source, and timestamp, then compare related notices without assuming that one record proves a broader trend.

Areazine pairs this record with the original agency URL so you can check the primary source before acting. Its related labels are recall, product-safety, health-canada, medical-device.

What Happened

Philips has identified through customer complaints that, during certain repair or service actions, Hard Disk Drives (HDD) with different performance characteristics than those specified by the legal manufacturer may have been installed. These HDDs may exhibit reduced reliability over time, which may result in loss of imaging functionality. Additionally, in Allura systems, this may lead to loss of motorized movement or loss of data. In addition, Philips has identified that in some Allura systems, HDDs compliant with specifications but of different types have been used within a single system, whereas specifications require identical HDD types. While these systems are not in line with the released configuration, Philips confirms that this does not result in any noticeable performance impact or safety risk.

Which Products Are Affected

Allura Xper FD10 (model or catalogue number 001443). Lot or serial number: Not applicable. The product is manufactured by Philips Medical Systems Nederland B.V., Veenpluis 6, Best, Netherlands, 5684 PC.

What You Should Do

Consumers should refer to the official Health Canada recall notice for further guidance.

Why This Matters

The recall addresses potential reduced reliability in hard disk drives that could affect imaging functionality, motorized movement, or data in medical systems.

Source

https://recalls-rappels.canada.ca/en/alert-recall/allura-xper-fd10 - Health Canada

Original source: Health Canada Official Notice ↗

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Nationwide notices with similar length or severity timing 8

Two Areazine-derived peer sets for this Health Canada recall: nearest notices by body length and by same severity near the same agency date. Peers come from other categories so they are not the same-feed Related list above.

Frequently Asked Questions

Common questions about this Health Canada recall.

What is this Health Canada recall about?
Philips Medical Systems has recalled the Allura Xper FD10 due to potential issues with installed hard disk drives that may lead to loss of imaging functionality.
Which agency issued this alert?
This alert was issued by Health Canada. The original notice is available at the source link at the bottom of this article.
How severe is this alert?
This alert is classified as "medium" severity. Stay informed and follow agency guidance.
What area is affected?
This alert affects Canada. Check with Health Canada for the most current geographic scope.
Where can I find more Product & Food Recalls updates?
Browse the full Product & Food Recalls feed on Areazine at areazine.com/ca/recalls/ for the latest updates from Health Canada and other agencies.