Cloud Nine Recalls Travel Hairdryer XDM 3600 Due to Fire and Burn Hazard

What Happened

Cloud Nine has initiated a recall for the Travel Hairdryer XDM 3600. The recall was prompted by a defect where the hairdryer’s motor may overheat. This overheating can cause the device’s folding switch to fail and the plastic grill to ignite, creating a fire hazard. The manufacturer has noted that incidents related to this defect have already occurred.

Which Products Are Affected

The recall involves the following product:

• Product Name: Travel Hairdryer XDM 3600
• Description: A black hairdryer with a foldable handle, specifically designed for travel use.
• Distribution: This product was provided as a free gift with the purchase of other Cloud Nine products.

What You Should Do

Consumers should immediately stop using the affected hairdryer. Cloud Nine is currently contacting affected customers directly to provide instructions for disposal and to issue a personalized Cloud Nine voucher.

Alternatively, consumers have the option to return both the Travel Hairdryer and the original Cloud Nine product they purchased to receive a full refund for the entire order.

If you have not been contacted or require further information, you can contact Cloud Nine via email at [email protected].

Why This Matters

This recall is significant due to the risk of serious burn injuries if the hairdryer ignites while in use. Because the device is intended for close-proximity use near the head and hair, the fire hazard presents a high safety risk.

Source

ACCC Product Safety Recall