General Motors Recalls Over 5,000 Vehicles for Missing Electronic Owner's Manuals
GM is recalling various 2025-2027 Buick, Cadillac, Chevrolet, and GMC models because the electronic owner's manual may not have been downloaded to the vehicle's radio.
What Happened
General Motors, LLC has issued a recall for several vehicle models due to a failure to comply with Federal Motor Vehicle Safety Standard number 208, “Occupant Protection.” During production, the vehicle radios may not have been set to the correct status to download the electronic owner’s manual. As a result, these vehicles were delivered without the necessary digital documentation required for safe operation.
Which Products Are Affected
The recall affects approximately 5,482 units across several brands and model years:
- Buick: 2026 Enclave, Envision
- Cadillac: 2025-2026 OPTIQ; 2026 CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ
- Chevrolet: 2027 Bolt EV; 2025-2026 Colorado, Equinox EV; 2026 Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse
- GMC: 2025-2026 Canyon; 2026 Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, Yukon XL
What You Should Do
Owners of affected vehicles are advised to contact their local dealer to schedule a service appointment. Dealers will reset the vehicle radio to facilitate the automatic download of the electronic owner’s manual at no cost to the consumer.
Official owner notification letters are expected to be mailed by April 13, 2026. For immediate assistance, owners may contact the following customer service lines:
- GM Customer Service: 1-866-467-9700
- Chevrolet Customer Service: 1-800-222-1020
- Cadillac Customer Service: 1-800-333-4223
The manufacturer’s internal recall number is N252540430. Owners can also check their Vehicle Identification Number (VIN) on the NHTSA website.
Why This Matters
Without access to an owner’s manual, drivers may not have the necessary information to safely use and operate vehicle features. This lack of guidance increases the risk of injury to occupants in the event of a crash.
Source
Source: NHTSA Official Notice