Andersen Windows Recalls 100 Series Casement Window Opening Control Devices Due to Fall Hazard

What Happened

Andersen Windows has initiated a recall for window opening control devices (WOCDs) because the devices can break or detach after an accidental or other impact. If the device fails, the window can be opened fully, creating a risk of falls and serious injury. To date, the firm has received eight reports of the devices breaking, detaching, or malfunctioning. No injuries have been reported.

Which Products Are Affected

This recall involves window opening control devices sold individually as kits or as factory-installed accessories on 100 Series casement windows manufactured prior to November 19, 2025.

• Quantity: Approximately 91,000 units in the U.S. (plus about 180 in Canada).
• Identification: Consumers can find the Product ID number on a label located in the upper right corner of the window. The lower right corner of the window is marked with “AW” and “Andersen.”
• Sales Dates: The products were sold from October 2015 through December 2025.
• Retailers: Sold through independent window distributors and online at parts.andersenwindows.com for between $9 and $220.

What You Should Do

Consumers should immediately ensure that any windows equipped with the recalled devices remain in the closed and locked position. You should contact Andersen Windows to schedule a free in-home repair by an authorized technician.

Repair requests can be submitted online at www.andersenwindows.com/100seriescasementwocdrecall. For further assistance, contact Andersen Windows toll-free at 844-815-7332 from 7:30 a.m. to 4:30 p.m. CT, Monday through Friday, or via email at [email protected].

Why This Matters

Window opening control devices are critical safety components designed to limit how far a window opens to prevent accidental falls. The failure of these devices poses a significant safety risk, particularly in multi-story residential buildings.

Source

CPSC Recall Number 26306