BD Kiestra ReadA Modules Recalled Due to Connectivity Issues

Product & Food Recalls low Health Canada · · Canada

BD Kiestra B.V. has issued a recall for Kiestra ReadA modules due to a connectivity issue that can cause delays in plate retrieval from incubators.

What Happened

BD Kiestra B.V. is currently investigating a technical issue affecting the remote connectivity of BD Kiestra™ ReadA modules. Discovered through customer complaints, the issue involves modules becoming unreachable after a system reboot. This connectivity failure can lead to operational delays in retrieving plates from the incubator.

Which Products Are Affected

The recall affects the following health product:

  • Product Name: Kiestra ReadA
  • Model or Catalogue Number: 446948
  • Lot or Serial Numbers: More than 10 serial numbers are affected; consumers are advised to contact the manufacturer for specific identification.
  • Manufacturer: BD Kiestra B.V., Marconilaan 6, Drachten, Netherlands, 9207 JC.

What You Should Do

Facilities utilizing the BD Kiestra™ ReadA modules should contact the manufacturer, BD Kiestra B.V., to verify if their specific equipment is impacted. The company will provide further guidance on managing modules that experience connectivity issues following a reboot.

Why This Matters

This recall is significant because the inability to remotely connect to the modules can cause delays in laboratory workflows, specifically regarding the timely retrieval of plates from the incubator system.

Source

Information provided by Health Canada.

Source: Health Canada Official Notice